VA Issues, Part V: “We Have Met the Enemy, and He Is Us.”
(Part 5 of a series. Part 1 can be found here; part 2, here; part 3, here; part 4, here).
Maybe my previous articles haven’t p!ssed you off yet. If not, I guess I’m not trying hard enough. (smile)
However, if the previous articles haven’t made you angry . . . keep reading. I’m guessing this one just might.
Why? Because now I’m going to discuss us vets. As a group, our hands are far from clean.
If fact, collectively we are part of the problem. And we are part of the problem in at least 3 different ways.
No, not all of us. But enough of us that we vets as a group IMO indeed bear some of the responsibility for the current VA mess.
Here’s why.
The First Way: Fraudulent or Exaggerated Claims
Some vets exaggerate – or outright lie through their teeth. That’s contributed to the VA’s current issues in several ways.
First, the obvious: some vets lie about what they did, and use those lies – sometimes along with forged documents – to get VA benefits they simply don’t deserve. (Hell, in some cases they don’t appear to have ever even served in the military, but have conned the VA into granting them benefits anyway.) We’ve seen many examples of this kind of lie here at TAH.
Others simply exaggerate their “injuries”, or file claims for conditions that are easily faked but hard to disprove. (“Lower back pain” and PTSD come immediately to mind, but they’re hardly the only such easily-faked conditions.) A fair number of such specious claims get approved by “easy” VA rating officials.
Both of those types of dishonesty hurt, in multiple ways. First (and most obviously): false or exaggerated claims steal money from Uncle Sam – money that could otherwise be used to hire additional claims processors or medical personnel, extend facility operating hours, lower copayments, or otherwise provide services of benefits to deserving vets. Or it could be returned to the US Treasury to help reduce the deficit (which would also benefit vets over the long by keeping the US government financially more stable, thus helping assure continuation of future benefits).
There’s another way fake and exaggerated claims hurts: they clog the system. More people to be served with a fixed-size staff means less time per person served – for everything – along with longer waits. I’m guessing this is a big part of why the VA takes so damn long to do anything.
Finally – and least obviously – such fake claims and stories affect the perceptions and attitudes of non-vets. Constantly hearing stores (some number of which are IMO fake or exaggerated) about PTSD, close combat, service-connected injuries and conditions, etc . . . , that have “messed up” veterans has two distinct effects on public opinion.
First: those non-vets who are easily swayed (and gullible) will think that all vets are “messed up”, and need “help”. They’ll thus support additional VA services (e.g., more money) that aren’t legitimately needed – in order to “help those poor unfortunate vets who can’t help themselves”. Take this too far (and IMO we already have), and this simply invites more fraud.
On the other hand, the cynics among non-vets will see that many such claims are obvious bullsh!t. They’ll begin pigeonholing vets as a group as dishonest whiners too lazy to make it on their own and looking for a “gravy train” to ride.
Obviously neither of these perceptions is true. As a group vets are neither broken losers nor whiners looking for a gravy train. But sometimes perception is as important as reality, if not more so.
The Second Way: We Vets Lobby. Bigtime. And Effectively.
Quick question: how many formally-recognized, nationwide Veterans Service Organizations (VSOs) are there? Five? Ten? Twenty?
Yeah, right. By my count, try over one hundred fourty (I get 144, but I only counted the list once) that are formally recognized by the VA. Plus God only knows how many more “informal” or “unofficial” ones.
To be recognized as a VSO by the VA, the entities “must be a Non-Profit that are (sic) National in scope, of good reputation, in existence and involved with Veterans for a minimum of three years, dedicated to a wide range of Veteran’s issues with a membership of at least 1,000 or be Congressionally recognized.” So we’re not talking some club formed by a dozen guys in a bar when we’re talking about recognized VSOs. We’re talking about organizations that are nationwide in scope, with 1,000 members or Congressional support, and which are going concerns.
So, what do these organizations do? They help vets, right? They provide support, assist with paperwork, and other such things to help vets “get what’s coming to them”?
Yeah, they do that. I’d guess maybe that’s about 10% of what they do.
What do they do the rest of the time? IMO, mostly “They provide a voice for veterans on veterans’ issues.”
Let me translate that: bluntly, they’re lobbyists. They lobby Congress and the public. Why? They try to “build more support” (i.e., get more $$$) for veterans programs, or to get new benefits approved.
And they do a pretty damn good job of that lobbying, too. Look no further than the recent changes (2009) regarding Agent Orange becoming a presumptive exposure for those serving in Vietnam or along the Korean DMZ (1968-1971 only). Yeah, that took a while – and it took having a Vietnam vet as VA Secretary to make that happen. But if you don’t think lobbying by VSOs played a huge part in making that happen, you’re fooling yourself.
That’s hardly the only case. The VA has established a Gulf War Registry along the same lines for “environmental exposure” conditions related to service in the Persian Gulf region from 2 August 1990 until, well, now. My guess is that a sh!tload more stuff will fairly soon become “presumptive” for service in that region, too – whether or not requisite exposure can be documented or causation is ever scientifically demonstrated. A few conditions already have been so recognized.
Bottom line: VSOs lobby like hell for more benefits (and $$$) for vets across the board. It’s what they exist to do.
And we vets support the hell out of them. Because, well, “We deserve it, dammit!”
The Third Way: We Work the System, Because, Well, “We Deserve It, Dammit!”
Here’s an excerpt of a comment I ran across recently at TAH. I won’t ID the writer.
“This just strikes a nerve with me! When WE return home from a WAR it’s really just the beginning! This is when WE need the most help! WE should NEVER be turned away!! Never be put on a waiting list !!! We shouldn’t have to fill out b.s. paper work or claims!! All thi(sic) should be done (happily) for US!”
Let me translate that into what many non-vets see/hear when reading the above:
“I’m a vet, so Uncle Sam owes me. He should take care of me. I deserve it, dammit!”
There’s some truth there. And it is indeed true about the specific case about which the individual who wrote the comment was referencing. In that particular case, the VA miserably failed the individual in question, leading to his untimely death.
But that kind of statement also points out what I see as a larger problem. IMO, we vets – as a group – have fallen to some extent into the same “I/me/mine/you owe me/gimme” mentality that has become pervasive in the US over the past 30 to 40 years. We expect – no, we demand – that Uncle Sugar “take care of us”.
As a group, we vets “work the system” bigtime to make that happen. And we do that in ways far beyond merely supporting VSOs and their lobbying efforts on our behalf.
Vets leaving the service today are filing VA claims at historically unprecedented rates. The rate of military personnel leaving the service filing a VA claim has risen from 21% in the early 1990s to 45% in 2012.
Yeah, that loads the system a bit. But it’s not just claims from younger, Iraq/Afghanistan vets that are clogging the system. Those 2.5 million Iraq/Afghanistan vets filed only about 20% of VA claims that were pending last year. Another 8% weren’t clearly identified as to the vet’s era.
Who filed the other 72% of VA claims pending in 2013? Vietnam, Gulf War, and Peacetime vets. (Additional details to accompany the linked graphic are found in this article.) In fact, more claims were pending that had been filed by vets of both Vietnam (37%) and the Gulf War (24%) in 2013 than claims that had been filed by vets of Iraq/Afghanistan.
Older vets today are also filing additional claims and requests for reexamination and re-rating at historically unprecedented rates. And the increase really began to spike in 2009 with the announcement of presumptive Agent Orange exposure for Vietnam and the Korean DMZ.
In spite of IAVA and others’ claims, it isn’t just the “young vets” from Iraq and Afghanistan who are clogging the system with their claims and getting “screwed” as a result, though they are indeed part of the issue. Their claims are only a relatively small part of the huge increase in VA claims recent years.
There’s also the whole “presumptive” issue. There are a sh!tload of conditions that the VA regards as presumptively connected to herbicide exposure (e.g., Agent Orange and other types of herbicides) – including heart disease, respiratory cancers, prostate cancer, various forms of leukemia, type II diabetes, and many others. The VA has now decided that anyone who ever set foot in Vietnam (or a whole bunch of other places) is now “presumed” to have been exposed – whether or not there’s any evidence they actually were. So guess who’s going to pay for treatment for those presumptive conditions for anyone who ever set foot in Vietnam (1962-1975) or offshore, or Thailand, or served near the Korean DMZ (1968-1971)?
You got it: the VA. Or in other words, the US taxpayer.
You and me.
Oh, and as I noted above the VA has already established a Gulf War registry and a few presumptive conditions for anyone who served in the Persian Gulf, too. So it looks like this expansion of presumptive eligibility isn’t going to stay unique to Vietnam. Stand by for multiple future rounds of lobbying for this type of expanded ‘presumptive coverage” for conditions someone thinks might be associated with service in the Persian Gulf or Central Asia.
Why? IMO, that answer should be kinda obvious. There’s money to be had – either directly (in terms of increased compensation) or indirectly (in terms of additional free medical care and avoiding having to buy private health insurance). Couple that with an increased, “We deserve it, dammit!” mentality, and the result is quite predictable.
In some respects, Pogo was right. Collectively, IMO we vets are indeed part of the problem too.
That’s it for the first part of this series. Don’t like what I’ve said? Take aim, and fire away.
That’s OK. That shows you’re aware of and thinking about the problem.
The VA today is seriously broken; it well may be FUBAR. Continuing as-is today is simply not a viable option.
But some of what the VA does is absolutely needed. So if possible, we need to figure out how to un-FUBAR it.
I’ll have some thoughts on what we might do to start un-FUBARing the VA at a future date – hopefully, soon. They might be good ideas, or they might be unworkable. But I’m willing to throw them out there for discussion.
Category: Veterans Issues, Veterans' Affairs Department
Mother f*@ker, screw you Hondo! 🙂
Seriously. Now I’m interested to hear the “fixes” you mentioned.
Once again, your not wrong. Thank you for the articles sir.
I ended up being sent to the VA following my last deployment (National Guard). Hearing loss and a “mental health” referral (90% of my company had mental health referrals). The hearing loss is well documented with progressively worse audiograms over the past 25 years. the mental health thing not so much IMO. I turned to a VSO for help in filling out the paperwork. Went for an exam for both conditions (scheduled for the same day so why not). Hearing loss was denied due to “not being service connected” but the PTSD was approved. VSO was also notified and immediately filed an appeal on my behalf. Just didn’t seem worth the hassle. To me it seems like the military is going overboard with Post Deployment Health Assessment in an attempt to ensure that no one slips through the cracks.
The VA sends a rep from Phoenix to every ACAP class at Ft. Huachuca. His brief is excellent and informative, he explains the claim form, helps with filling it out properly, reviews each form, and hand carries it along with a copy of the SM’s medical records back to Phoenix. They’ll have you scheduled for a disability screening exam within 30 days, and it’s damn thorough at the Tucson VA hospital. There’s part of the reason “young vets” claims are up. The VA is obviously broken, but there are some things they’re doing right at some offices.
Yet the reason those VA reps are there is because the local VSOs have made it an issue that the young guys of under 35 who don’t know about the VA. So the training is being rewritten to include them. Also, a friend who worked with the VA told me, that the contract support gets more money by having more claims to process. See they have to process X number of claims in Y number of days by Z number staff. The math doesn’t add up, but give them some more money and they will get more people to do more claims. Rinse repeat the circular logic.
So far, no disagreement from here. If we are planning to be part of the solution, we need to own up to our contribution to the problem, or we have no credibility.
The VA is not an entitlement program as are so many other government programs. Unlike those programs that provide people with everything from phones to low-cost housing, food, and medical care for doing nothing then, now, or later, Veterans pay up front with service. And it’s that service that provides for the protection and defense of the nation. Whatever the multitude of personnel and paperwork issues plaguing the VA, there is no excuse for not providing timely and excellent care to the very people for whom the VA exists to serve. Serving Veterans and providing the very best care to Veterans isn’t job #1 of the vA: It’s the VA’s ONLY job. Any suggestion that Veterans and their expectations for VA service is part of the problem is flat-out mistaken.
2/17 Air Cav: methinks you need to visit a VA hospital or clinic and look around for a bit, amigo. As well as read my 4th article in this series.
While the majority of vets don’t abuse the system, some do. I am personally convinced that quite a number indeed use the VA compensation and medical care systems as their own personal “gravy train”. I’ve seen enough indications of that myself while trying to get treatment for service-connected conditions to believe that’s the case.
Further: some of the things the VA does are IMO indeed nothing but giveaway (entitlement) programs administered without even the sanity of universal eligibility for veterans. Veterans and survivors pensions and the VA’s aid and assistance programs come to mind.
My point is that mission creep coupled with visits from the “good idea fairly” has turned what was once a good idea and a moral obligation (caring for those injuries vets incurred while serving) into a cash-sucking monster subject to massive waste, fraud, and abuse. And we’ve come to the point where we can’t afford it any more.
Vets deserve care for the injuries and conditions they legitimately received while serving. But neither vets nor anyone else deserve cradle-to-grave care by the government. And in some respects, the VA appears to have turned into precisely that.
And as a group, we vets have helped that happen. Bigtime.
Except that there are many programs which actually encourage vets to apply for things other than what you and I would consider legitimate. Happen to know a few who we coerced by the VA to take bennies which they felt were unearned, but apparently are now legal. All part of that government dependence thing.
Since Jonn is already well aware of my standing on this let me spread the joy here. To quote William Munny, ‘Deserves got nothing to do with it’. I do not like to hear any veteran use his status as such for anything ‘special’. The idea of it turns my stomach. We are not victims of anything. I am watching the word veteran becoming synonymous with victim. Well fuck all that. During any draft period I could at least understand a few feeling that way. Nobody forced me to join. Nobody forced me to reenlist. Nobody forced me to continue reenlisting. We are a brotherhood with a number of sisters who had the courage to join us. We should be taking care of each other to a large degree. Every time I hear someone ask if there is a veteran discount in public I just feel ill. I used to get mad, now just ashamed. I will admit here that I am the guy that takes the sign from the ‘homeless veteran please help’ and throws it in my back seat. My better half has made me promise not to do that anymore when she is in the car, love has strange powers. We all need some help from time to time. Even Shipley could use some help with that Liberace like hair of his. I don’t think he draws a check because of it. VA is becoming Victims Assistance. How the hell does any person go to the VA for assistance and sit next to someone missing body parts and beg and grovel for a check? I hear the pukes brag ‘I get 50%’. This kind of thing is just sick. ‘The Government’ doesn’t owe me a god damn thing for my service. Some 2.5 million served in Iraq and Afghanistan and it seems at least that many claimed to have been in Beirut. In 30 years every person alive today will claim to have been a war hero. Every VA recipient needs to be verified that are currently in the system. The VA openly admits they do not… Read more »
I look forward to the follow on suggestions. Wish more had the gumption to speak up about this unpopular and complicated issue. The government answer is always to throw more $$$ and manpower a the problem, rather than determine the true root cause. Thanks, Hondo.
No disagreement here. I just saw a news item on the local news here in Wichita the other day. A Fobbit that was stationed outside Bahgdad was claiming PTSD because he “heard mortars” every night, was one of the first to come foward and say the local VA wasn’t doing enough for him and his wife. I think that is a great example of the first way.
Hondo thank you for all the work you put into this. I agree with you and look forward to the solutions articles. As an example of what you were saying. When I was a contractor a few years ago at the Umatilla Army Chemical Depot, 90+% of the civilian workers were young vets. I would eat lunch in the common cafeteria with them and got to know many. I remember one guy, about 350 pounds with Type II diabetes. He was saying it was service connected (?) due to his tour in Iraq and all the trouble he was having at the VA for treatment. (The usual stories we hear here of slow appointment times and so forth.) Sounded odd to me but being a contractor I listened and said nothing. For a long time, I never made mention of my service since I was quite older than all of them. Here is what was striking to me. EVERY LAST ONE OF THEM was on a 10% benefit for hearing loss. I mean they would brag and tell each other how they just went down, showed some papers, said they rode in a helicopter in theater or training and their hearing was impaired. Now I have sat through hearing chamber tests. They are easy to scam if you know what you are doing. But EVERY ONE of them was receiving a 10% service connected disability for this! EVERY ONE! Now in my day, in my war, we rode helicopters to and from new AOs and patrol areas all the time. Was it loud, yea. Did it cause me problems, I don’t know. I have had tinnitus ever since from LOTS of LOUD noises I experienced from many sources. But it never occurred to me to go to the VA and ask for disability. First, in my day I was not aware it was even available. Second, and I am not patting myself on the back here but I did not think I deserved it. Not in the face of men I knew without limbs, using colostomies or in wheel chairs… Read more »
I have a buddy with jacked up feet from his service. He gets ~$400+/month in disability, and he’s always said if he could, he’d gladly pay that $400+/month to someone if it meant he had his healthy feet back. And that’s my measuring stick – would I pay that 10%/month to have the ears I’d have had if I’d never have enlisted? Answer = no, because I’d probably not even notice the difference.
SGT E…Please understand no disrespect was intended. I am quite aware of real disabilities, including hearing loss. To those that suffer from it I am honestly sympathetic. My point was, these guys I heard telling their stories, we not concerned about better hearing or having it back. They were concerned and even had a proud attitude that they “got their 10% that was coming to them”. If they truly deserve it, then that is what VA disability is for and I applaud them and the VA for taking care of that disability. If they don’t, then they are part of the problem for the ones who truly do deserve it. Again, if you suffer from hearing loss, I understand and sympathize. And again, no offense was meant or intended towards you or anyone else on the blog. If I did offend, I apologize. Sincerely.
IMO, start cutting priority groups. PG8 contains a lot of vets who served but are not recognized as having SC related issues and have a higher income. Keep the 0% vets in PG8 only. This will make a lot of vets mad but can we really afford to pay for all of the health care for the guys who never finished basic before 1980?
What would be fun is to show a breakdown of the $124B that the VA received last budget year and ask how much of that went to administration overhead, how much to the VHA, how much to the maintenance of the National Military Cemeteries (that is one of thier legal missions) and how much for the things like SBA/Home loan guarantee, GI Bill administration (which is just as fracked as the VHA), and the other benefits programs offered. So far I can’t seem to find a break down like that, just how a metric butt ton of money has been dumped into the organization since the failures of the transition program was reported from Military Hospitals to VA care was reported during the Walter Reed Fiasco.
Still haven’t said anything I would dissagree with. The one item that I mentioned in an earlier part was the concept of concurrant recipt. I will admit that it may fall into the we are part of the problem or demanding of benefits. However the concept of having one’s retirement pay reduced just floors me. To put it another way, if you are rated and elect to get out with out retiring you get get the disibilty pay. Now if you get injured and despite the injury serve long enough to retirement, you get the shaft. You earned your retirment pay fair and square through your service, and the disibilty was also earned when you where injured/rated. What does one have anything to do with the other?
Spot on, as usual. I currently work in mental health for the VA and am a Vet myself. I see more Vets who served in peacetime or never deployed diagnosed with PTSD and other ailments than those who WERE in combat. I get excited when someone walks in who has been deployed and actually fought in a war- I finally have someone I can relate to! It annoys me when they come in and try and give me advice about raising my disability percentage. Personally, I put in a claim listing everything they said was wrong with me in my military med files and let them use my files to rate me. I figure it is what it is- why fight it? Then I watch them walk out and get into their new Corvette with DV plates… I don’t want to be one of them. i hope to one day be at 0%, not push for 100%. I could EASILY get there, but why? I am planning for my retirement in 40 years, I don’t plan on using the VA for it. This should be every Vet’s plan. however, as soon as they realize the gravy train may get smaller for them if they get better they run from recovery and turn victim. It’s sad. (Not all vets, but we all know them. I am an OIF Vet, btw.)
I wasn’t aware that VA permits self diagnosis. Or perhaps it doesn’t and, instead, is approving claims that it ought not to be approving. Nor was I aware that Veterans are contributing to Big media’s and Hollywood’s crazed-Veteran portrayals. Or perhaps we aren’t and, instead, the patients are being blamed for incurring certain maladies. I’m sure that there are Veterans who abuse the system. Whose job is it to ID them and deal with them? Don’t tell me it’s the VA’s job because, if it is, then we know why the abusers succeed.
When American “citizens” who never wore the uniform can get Social Security Disability, food stamps, welfare, housing, Obama phones, and so on, I’m not all that upset that some veterans are gaming the system. At least vets did something for their country. I don’t want Congress to address VA fraud until they address Social Security Disability, food stamps, welfare, etc. fraud.
Airman596: no one – vet or non vet – deserves a “free ride” in life from Uncle Sam. So using examples of unrelated ill-advised giveaways to justify abuses or bad policy at the VA is a damn weak argument, IMO. If it’s wrong, it’s wrong. Period.
That said, all of those other programs you mention are also outside the VA; they are thus outside the scope of this current series of articles. I’d be willing to bet that there are a ton of vets/fake vets using (and abusing) all of those other programs, too. In fact, I’d guess that a fair number of them are also abusing the VA simultaneously.
I agree that those non-VA programs you mentioned are chock full of fraud, questionable as hell, and should be scaled back dramatically (if not eliminated outright). But we’ve hardly been silent about them here, either. I’ve written about many of those programs previously as well. Use Google with the search string “federal fiscal follies site:valorguardians.com” (without quotes) to find examples if you’re interested.