Two VA staff transferred pending investigation on delayed time-sensitive care

| October 2, 2024

Two senior VA officials at a New York VA medical center were transferred from their posts. This transfer, away from veteran-facing positions, came in the aftermath of an Inspector General report. These individuals were accused of delaying radiation therapy and neurosurgery appointments. Veterans needing time-sensitive care services didn’t receive them in a timely manner. The delay resulted in veterans suffering more pain and injury than they needed to suffer.

From The Military Times:

Community care — where veterans can receive medical appointments and treatments at private-sector clinics but have the expenses covered by VA — has been a controversial topic in recent years, with conservatives claiming that department bureaucrats unnecessary limit those outside options.

In the New York investigation, the inspector general found that at least 42 patients had significant delays in accessing that care, despite facing serious health conditions that mandated fast action.

“For three of the 42 patients, the scheduling delay affected the provider’s management of the patient’s condition, and for 9 of the 42, the delay affected the patient’s clinical status or condition,” the report states.

In one case, a veteran with esophageal cancer had radiation therapy incorrectly denied for several months before dying from the illness. Investigators said the treatments would not likely have saved the individual, but a faster response “would likely have decreased the level of pain and improved the quality of life in the patient’s final months.”

In another case, a young veteran experiencing seizures waited more than 300 days for a consult to be scheduled, even as the patient was hospitalized several times a month for related health issues.

“Leaders failed to consistently focus on patients, respond to staff concerns, get to the root cause of concerns regarding delayed scheduling of urgent consults, and predict and eliminate risks before causing patient harm,” the report stated.

Additional Reading:

Shane III, L. (2024, September 30). VA leaders in New York accused of delaying critical medical visits. Military Times. Link.

Category: Veteran Health Care, Veterans in the news, Veterans Issues, Veterans' Affairs Department

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Forest Bondurant

Knowing the VA, the senior officials were probably transferred with a promotion.

Veritas Omnia Vincit

Indeed, and that reality isn’t supposed to piss anyone off…fuckers…

MIRanger

Just out of curiosity what would it take to identify these two individuals and where they currently are? It is amazing what shedding the light on these rats can do for their careers!

Hack Stone

Hack Stone went on to Al Gore’s Amazing Internet to find an article about the VA executive (from Arizona?) who effed up, so they promoted her and had her running a VA facility in Manila. Hack found this one, was it ever featured as a thread here?

https://federalnewsnetwork.com/hiring-retention/2024/06/va-secretary-admits-massive-mistakes-over-improper-executive-bonuses-rejects-calls-for-firings/?readmore=1

KoB

Again…you want to fix the VA “Health Care System”? Have ALL grubermint employees…including ALL Kongress Kritters, get their “Health Care” from the VA!

Anonymous

Single-payer healthcare, for y’all who want everyone else to have it– some fun, eh?
comment image

President Elect Toxic Deplorable Racist SAH Neande

And have all the bureaucratic positions filled by veterans.

5JC

I believe this sign is posted in every VA employee parking area.

1000005450
Veritas Omnia Vincit

As the insurance industry has learned they can significantly reduce costs by denying claims until their insured dies from their injuries or illnesses…once in a while they have to pay a settlement but they usually settle out of court because court is not kind to insurance carriers…and the cost of settling amortized against the savings in avoiding expensive care is an acceptable cost of doing business…

This is one of the problems with for profit healthcare, profit becomes a bigger motivator than appropriate care.

With government care it tends to be either incompetence, or some ill conceived bureaucratic program where non-medical personnel have tried to determine best care paths to avoid unnecessary expensive treatment…when those paths are zealously followed by career advancement motivated toadies you get these types of outcomes…someone adhering to a policy over providing appropriate care because they are not medical personnel and they have no vested interest in treating people as actual humans who need the appropriate treatment due them as part of our nation’s responsibility to these people.

A problem only going to get larger as the last of us Baby Boomers enter our final decades on this earth.

Ret_25X

It is NOT “incompetence”. It is good old fashioned public choice theory.

Anonymous

This came to mind:

jeff LPH 3 63-66

Thank God I Wasn’t eligible for the va when I retired in 2007 and was on cobra until I could get medical insurance. Turns out that in 2003, bush cut down the funding on the va and since I got off of the ship, I didn’t make it to Viet-Nam where I would have been eligible. I could have signed up in 1966 with no problem but never did. I guess the va had the funds back then.

Jimbojszz

I had a friend who waited on the VA for treatment of bladder cancer. By the time he received treatment almost a year later. He was stage 4. He was not concerned because the VA was providing him the best care. He was a Korean War veteran who was well know for contributing his time to various veteran organizations in the community. I had spoken to him on various occasions about his care, he didn’t want to complain. He died shortly after treatment, to far gone to do anything for him.

5JC

I know several vets who are well off but still use the VA for physicals and routine care because it is free and they are entitled. But whenever an issue is found they go straight to another doctor and seek actual treatment there.

Green Thumb

Not that I am well off, per se, but I have always kept a civilian (non-VA) primary care provider in the community as well just in case “of”.

Jay

Same. I go through the VA for physicals/bloodwork mainly just to keep myself in the system but will go to my PCM for ANY other issues just because I dont trust the VA any farther than I can throw them.

Anonymous

If you went by World War-veteran grandfather, you wouldn’t even know the VA existed.

Jimbojszz

I use the VA for community care for leukemia from agent orange. But I have always maintained insurance and now Medicare Supplement insurance outside the VA.
Whenever a very serious issue has arisen, and the VA has not stepped up right away. I then sought care from my other doctor outside the VA. I personally do not trust the VA Healthcare System. Although I will use community care, as I’m not seeing a VA doctor directly. Rather a doctor of my choosing. Surprising that they let me do this.

My wife worked in the medical field and a co-worker who was a very highly respected hospitalist left private practice and now works for a local VA Hospital. So I can say they do have some good doctors available. I have been going to the VA since the 70’s and they have made some very good changes in their operations as well as hiring better individuals. There is still some chafe in their employees, and they are getting weeded out.

jem3

Although eligible for VA health care with my Vietnam service, I have refused to avail myself of this privilege as I do not trust the VA for keeping us healthy.

timactual

You get what you pay for.

Green Thumb

Same old song and dance.

I bet some folks got their transgender operations, though.

Prioritize.

Forest Bondurant

You can bet that VA staff will consider any veteran who complains about the quality or level of care they’re receiving as someone who should be flagged, considered hostile, a threat, and will require monitoring and escort throughout the facility.

Jimbojszz

I got my ass chewed out by a PA at the VA, because I complained about care once. I learned if you want good care don’t complain in person. You’ll get moved to the shit-list. And those surveys they send out are marked with a code who they come from. I Was contacted after doing an anonymous survey.

Skivvy Stacker

Well they have to take care of DEI concerns before they can guarantee effective medikal pruseedjers ya no.

timactual

I am always amazed by the sense of entitlement and chutzpah of welfare recipients.

JustALurkinAround

Feature, not bug.

A Proud Infidel®™

Well, let’s not forget that Joe Biden once proposed using the VA Healthcare System to care for illegal aliens as well, so that tells all about where we stand with the current clown krewe in charge. As To those who blow off critical care, leaving them alone in some very remote forest chained to a tree with a locked collar after being given a hard hit to the leg with a baseball bat would be a good start for them IMHO.

Anonymous

Hey, FEMA money got used to resettle hordes of selfish, violent, ign’ant “migrant” illegal aliens instead of the disaster response and hurricane season will run out what there is:
https://x.com/America1stLegal/status/1841631183014088869

Mike B

And this is why I don’t use the VA for anything medical.

I have Tricare For Life and Medicare based on disability since age 45.

No out of pocket expenses, can be seen right away by my PCM, and no issue getting in to see my specialists, no referrals needed, and no issues getting procedures scheduled.

Just had a procedure (Cardiac Ablation) on 23 Sept.

Mike
USAF Retired

26Limabeans

I’d rather be found in a roadside ditch than die in a VA hospital.
Find a local physician and hospital, use your hard earned SS
benefits. War is work.