Friday Morning Feelgood

| March 8, 2013

Many complain about  big companies being cold, impersonal, inflexible, and more concerned about the “bottom line” than people.  And in many cases such criticisms are absolutely true.

Then occasionally you read something like this.

Kudos, United – for having some employees with common sense, and for empowering them to use it.

Category: Blue Skies, Who knows

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Bam Bam

That’s good shit.

Old Tanker

Way to go United!

NHSparky

I don’t fly much, but I think I know where I’ll send my business next time. Well done, United.

Veritas Omnia Vincit

@3 exactly, I always try to contact companies that do something like this to let them know some Americans are watching and appreciate their efforts.

I have flown with United many times, I am glad to see they are among the good guys.

EX-PH2

Very nice.

PintoNag

Excellent. Like that work-ethic.

MCPO NYC USN (Ret.)

Damn onions … great story!

UNITED AIRLINES … BRAVO ZULU! UNITED AIRLINES … BRAVO ZULU! UNITED AIRLINES … BRAVO ZULU! UNITED AIRLINES … BRAVO ZULU! UNITED AIRLINES … BRAVO ZULU! UNITED AIRLINES … BRAVO ZULU!

LIRight

Every now and then my faith in the human race is restored after reading a great story like this…..

PigmyPuncher

Outstanding!